Terms and Conditions
As the proud creator of the Raven Coins Oracle I am happy with and thankful for my my customers. If you are in any way unhappy with the product I have sent you, contact me and we will work it out.
Having said that, the following terms and conditions are in place for the products on this website:
- After paying for your ordered product, it will be sent to you within two workdays of payment. If, for any reason, there is a delay, I will contact you and let you know when to expect your order to be processed. If you want to cancel your order due to a delay I will refund you in full, except if the delay had been announced prior to your order on the 'shop' page, for example in case of illness or a holiday.
- I ship world-wide. Arrival times are depending on final destination and beyond my control.
- Order will be sent through PostNL in the Netherlands, the postal service in land of destination will be chosen by PostNL.
- There is a 30 day money back guarantee; if you are not happy with the product you can return it and you will be refunded.
- There is a 21% VAT due in the Netherlands, which is already included in the sales price. However, some countries put additional taxes on imported products at the border. Be aware that this might be the case. This is beyond my control and doesn't influence the VAT I have to pay in the Netherlands. You will not be refunded by me for any additional costs laid upon you by your government.